We differentiate between promotion vouchers and purchase vouchers.
Purchase vouchers (gift certificates), can be redeemed in combination with other promotional vouchers such as voucher codes received via our Newsletter.
Only one promotion voucher can be redeemed per order. However, these can be used more than once in some cases, i.e. separate orders must be placed in order to redeem more than one promotion voucher at a time.
Please note the validity of the promotion vouchers.
Discounted Rates for Returning Customers
Regretfully, it is not possible to request discounted rates for returning customers. Our products are sold to the end customer, i.e. we do not hold a separate price list for distributors.
You can redeem our gift certificates easily and conveniently in the shopping cart. Enter the gift certificate code in the space provided in the shopping cart and the gift certificate value is deducted from the order.
If the gift certificate amount does not suffice, you can use a different method of payment to settle the order. Should the value of the gift certificate be more than the order value, the remaining amount stays on the voucher and may be used at the next purchase.
Our Voucher Conditions:
The following conditions apply to all vouchers aquired on sale:
- The expiry date is the 31.12 of the third year of the issued date (e.g: issued date: 1.2.2014 = expiry date: 31.12.2018).
- Gift certificate vouchers cannot be redeemed after their expiration date.
- Gift certificates may be redeemed at the following Ecco Verde online shops: www.eccoverde.at and furthermore for.... it, .de
- If the voucher amount does not suffice, the remaining amount outstanding may be paid using a different method of payment.
- If the value of the gift certificate be more than the order value, the remaining amount stays on the voucher and may be used at the next purchase.
- Several vouchers may be redeemed per order. It is possible to combine a gift certificate with a campaign/special offer voucher.
- When redeeming vouchers, our general terms and conditions apply.
- The cancellation of gift certificates are possible, only when the voucher has not yet been redeemed.
Gift certificates may not be used to purchase further gift certificates.
Liability and risk of loss
We are not liable for a faulty or incorrect Email address of the gift certificate recipient, neither for loss, theft, misuse nor for the transmission of the gift certificates (for example due to technical problems).
In the case of fraud, attempt of fraud or reasonable suspicion of any other illegal activities in connection with a gift certificate, we are authorized to block the voucher. There is no possibility of clearing or outpayment of the voucher concerned.
You are in need of further help? Send an email to firstname.lastname@example.org. We are looking to hearing from you!
You can easily redeem coupon codes in your shopping cart. The amount will be credited automatically. You can also buy coupon codes from us in the online shop in form of gift certificates.
Occasionally, we use the coupon codes for special sales - subscripe to our newsletter and stay informed! You can order or cancel the newsletter easily under „My Account“ - you have to be registered to do this.
Where can I find special offers and promotions?
Visit our website at our startpage for any current special offers.
Sample Selection at Checkout
Why are only two samples available per customer?
We would like to give all our customers the possibility to order and test samples. If the sample selection at checkout were unlimited, we would not be able to ensure that all our customers will receive a samples.
Once we start to receive a great sample quantity from our producers, we will be able to offer more than two samples per customer.
Why are different products offered as samples?
We receive these samples from different producers. However, our produces do not always provide us with the same samples or exact same quantities thereof. Therefore, the sample palette changes regularly.
Why are customers now able to select samples themselves?
Because the environment is near and dear to our hearts. We were not sure whether or not our customers were able to use these samples, which may have resulted in samples being disposed of. Now that we are able to offer our customers this service, they are able to select samples that they are really interested in testing. Additionally, customers are able to test different samples supplied by various producers. Many customers know upfront what they would like to purchase and as such, need not select any samples thus, waste is minimized.
Note: When placing several orders at one time, these orders are combined into one package to reduce extra packaging and fuel offsets that shipping separate packages generates. However, in such cases only two samples will be added to the combined package.